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Guarantee

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Guarantee policy

We guarantee that our corals are high quality, deeply rooted before shipping.

All livestock guarantee will not be cover if you're not there to accept the shipment on first delivery attempt. If you have any questions or concerns please contact us (we are available 24-7-365)

In case you receive your order DOA (dead on arrival), you must report the problem within 3hrs at time of arrival IMMIDIATELY or guarentee will be void with NO EXCEPTION. We stand behind our products for 3 days from the date and time the item(s) arrive. If your livestock perishes within our guarantee period, we will issue store credit for future order (EXCLUDING THE SHIPPING COSTS). You will have to provide proof. 

 

PLEASE SEND A PICTURE OF THE DEAD CORALS ON ITS ORIGINAL FRAG PLUG OR FRAG ROCK EMAIL TO REEFLICIOUSLLC@GMAIL.COM

 

*Credited or replacement orders do not ship for free*

*Additional SHIPPING COST will be apply for all Credited or replacement orders* 

*No guarantee on Free Items or Replaced/Credited Items*


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